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ServiceNow stories

Tray.ai launches ITSM Agent to automate IT support tasks
Software-as-a-Service

Tray.ai launches ITSM Agent to automate IT support tasks

Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.

By Kaleah Salmon • 4 min read • Mon, 28th Apr 2025
Ferrovial boosts efficiency & safety with DXC AI Workbench
Unified Communications

Ferrovial boosts efficiency & safety with DXC AI Workbench

DXC Technology has launched its AI Workbench, aiding enterprises like Ferrovial to scale AI with secure, compliant, and customisable solutions across operations.

By Sean Mitchell • 3 min read • Thu, 24th Apr 2025
New Relic revamps partner programme with AI & incentives
Digital Transformation

New Relic revamps partner programme with AI & incentives

New Relic enhances its partner programme with financial incentives, AI training, and new certifications to boost enterprise growth and AI adoption worldwide.

By Sean Mitchell • 4 min read • Thu, 17th Apr 2025
Deloitte boosts AI offerings with Google Cloud alliance
Customer Relationship Management

Deloitte boosts AI offerings with Google Cloud alliance

Deloitte has expanded its partnerships with Google Cloud and ServiceNow, unveiling over 100 AI agents aimed at revolutionising client operations across multiple sectors.

By Sean Mitchell • 3 min read • Thu, 10th Apr 2025
Informatica unveils AI-ready cloud data management features
Data governance

Informatica unveils AI-ready cloud data management features

Informatica has launched new AI-ready cloud data management features, enhancing enterprise access to intelligent data through its CLAIRE AI engine.

By Sean Mitchell • 3 min read • Thu, 3rd Apr 2025
Tech leaders support AI investment in UK Spring Statement
Digital Transformation

Tech leaders support AI investment in UK Spring Statement

The UK's recent Spring Statement has sparked enthusiasm among tech leaders, who back the Chancellor's GBP £3.25 billion investment in AI for public service efficiency.

By Catherine Knowles • 3 min read • Fri, 28th Mar 2025
Tech leaders back AI & automation for economic growth
Artificial Intelligence

Tech leaders back AI & automation for economic growth

Technology leaders have praised the Chancellor's Spring Statement, urging for investment in AI and automation to unlock £45 billion in public sector savings.

By Melania Watson • 3 min read • Thu, 27th Mar 2025
NVIDIA unveils Llama Nemotron AI models for enterprises
Data Science

NVIDIA unveils Llama Nemotron AI models for enterprises

NVIDIA has unveiled its open Llama Nemotron family of AI models, optimised for advanced decision-making and collaboration, enhancing operational efficiency for enterprises.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
LogicMonitor partners with AWS to support VMware migrations
Software-as-a-Service

LogicMonitor partners with AWS to support VMware migrations

LogicMonitor has partnered with Amazon Web Services to enhance cloud migration for global enterprises, offering a hybrid observability platform that strengthens VMware transitions.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
Adobe unveils AI agent tool for personalised experiences
Unified Communications

Adobe unveils AI agent tool for personalised experiences

Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
AI integration in UK civil service garners expert reactions
Digital Transformation

AI integration in UK civil service garners expert reactions

Experts respond positively to the UK Government's move to integrate artificial intelligence into the civil service, highlighting the need for effective governance and quality data.

By Melania Watson • 4 min read • Fri, 14th Mar 2025
UK tech leaders endorse AI for public sector modernisation
Digital Transformation

UK tech leaders endorse AI for public sector modernisation

UK tech leaders have welcomed the Prime Minister's pledge to reshape the state, underscoring AI's vital role in boosting public service efficiency.

By Melania Watson • 2 min read • Fri, 14th Mar 2025
ServiceNow enhances AI platform with new agentic features
Data Fabric

ServiceNow enhances AI platform with new agentic features

ServiceNow has launched its Yokohama platform, introducing AI-driven enhancements to boost automation and observability, promising increased efficiency for enterprises.

By Melania Watson • 4 min read • Thu, 13th Mar 2025
iManage reports 42% revenue growth & 305 new clients
Document Management

iManage reports 42% revenue growth & 305 new clients

iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.

By Catherine Knowles • 3 min read • Wed, 12th Mar 2025

Stories from Other Regions

ServiceNow stories

Smartsheet announces new Chief Product Officer & General Counsel
Marketing Technologies

Smartsheet announces new Chief Product Officer & General Counsel

Smartsheet has appointed Pratima Arora as Chief Product Officer and Nick Dunn as General Counsel, aiming to bolster innovation and governance.

By Melvin Hipolito • 2 min read • Wed, 16th Apr 2025
LinkedIn unveils top Australian companies for 2025 careers
Amazon

LinkedIn unveils top Australian companies for 2025 careers

LinkedIn's 2025 Top Companies list ranks ServiceNow as Australia's best workplace for career advancement, followed by Atlassian, Commonwealth Bank, Amazon, and Oracle.

By Sean Mitchell • 3 min read • Tue, 8th Apr 2025
ServiceNow appoints new VP to boost Asia operations
Customer Experience

ServiceNow appoints new VP to boost Asia operations

ServiceNow has appointed Melissa Ries as Group Vice President for Asia & Korea and Yen Yen Tan to its Global Advisory Council to boost operations in the region.

By Melvin Hipolito • 3 min read • Wed, 2nd Apr 2025
Singaporeans spend 40m hours on hold, report reveals
Unified Communications

Singaporeans spend 40m hours on hold, report reveals

Singaporeans have spent a staggering 40 million hours on hold for customer service, as revealed by a ServiceNow report highlighting ongoing service challenges.

By Shannon Williams • 3 min read • Fri, 28th Mar 2025